Reference

Terms and Conditions That Govern Your x300 Account

Q: How do I dispute a decision made against my account?

Submit a written dispute to support@x300.run within 30 days of the decision, referencing the clause you believe was applied incorrectly. Our compliance team will conduct an independent review and respond with findings within 10 working days of receiving your complete submission.

Q: Can I request a copy of the personal data you hold about me?

Yes. Email support@x300.run from your registered address with the subject line 'Data Access Request' and your account ID. We will compile the data we hold — registration details, transaction history and communication logs — and send it to you within 15 working days.

These terms set out the contractual relationship between you and x300 when you open and use an account on x300.

Account eligibility by local lawUPI, Paytm, PhonePe transaction rulesWithdrawal verification processAccount suspension conditionsGoverning jurisdiction

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What These Terms Cover and Who They Apply To

x300 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who accesses x300.run from India where local law permits. By creating an account, you confirm that you meet the eligibility criteria under the laws applicable in your region and that the details you provide are accurate. Your account is personal

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and non-transferable — sharing access or operating multiple accounts is a breach of these terms and may result in suspension. All financial activity on your account, including deposits made through UPI, Paytm or PhonePe and any withdrawals processed to those same instruments, is subject to the
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transaction rules described in the payment section of this agreement. We may update these terms periodically; we will notify you of material changes via your registered contact details, and continued use after notification constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in this agreement is unclear, or you believe your account has been actioned in a way that contradicts what is written here, our support team can clarify the specific…

Live Chat Reach the support team through the live chat window inside your account dashboard. Agents are available around the clock and can retrieve your terms-related case history on the spot.

Email Support Write to our terms and compliance mailbox at [email protected]. Include your account ID and the clause number in question; we respond within 24 hours on working days.

Help Centre The Help Centre at x300.run/help carries written explanations of each major clause in plain language. Search by topic — account limits, withdrawal rules, or dispute process — to find the relevant section fast.

HOW WE HANDLE POLICY

Data Handling, Security and Your Account Rights

Every policy that governs your x300 account is enforced by a combination of automated systems and human review.

Data We Collect

We collect the details you submit at registration — name, contact information and payment identifiers such as your UPI handle or Paytm-linked mobile number. We store these in encrypted form and never share them with third parties for marketing purposes without your explicit consent.

Cookie Policy

x300.run uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through the settings panel in your browser; disabling analytics cookies does not affect your ability to access your account or place transactions.

Account Security

All account sessions run over TLS encryption. We apply two-factor authentication at login when triggered by new device or location signals. If you suspect unauthorised access, lock your account instantly via the security tab and contact support through live chat for an immediate review.

Data Retention

We retain your account records for as long as your account is active and for the period required by applicable financial and anti-money-laundering regulations after closure. Transaction logs tied to UPI, Paytm or PhonePe payments are kept for the minimum period mandated by Indian financial rules.

Right to Request Changes

You may request a correction to any inaccurate personal data we hold by writing to [email protected] with your account ID. We will action verified correction requests within 10 working days and confirm the update to your registered contact address.

Account Closure and Data Removal

To close your account, submit a written request through live chat or email. We will process the closure within 5 working days, settle any outstanding balance to your verified PhonePe or Paytm instrument, and then anonymise personal identifiers in line with our data-retention schedule.

Common Questions About These Terms

Below are answers to the questions we receive most often about how these terms work in practice — covering eligibility, account actions, data rights and how to raise a formal dispute.

These terms apply to anyone who opens or uses an account on x300.run where local law permits. Accessing the platform from a region where online gaming is restricted by local law means you are not eligible to hold an account, and any account opened in such circumstances may be closed.

We may revise the terms at any time. We will send notice of material changes to your registered email address or mobile number at least 7 days before the change takes effect. Continuing to use the account after that date means you accept the revised terms.

If your account is suspended pending investigation, your deposited balance is ring-fenced and not used or forfeited during the review period. Once the review concludes, any amount confirmed as legitimately yours is returned to the UPI handle or Paytm number on record.

Submit a written dispute to [email protected] within 30 days of the decision, referencing the clause you believe was applied incorrectly. Our compliance team will conduct an independent review and respond with findings within 10 working days of receiving your complete submission.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request' and your account ID. We will compile the data we hold — registration details, transaction history and communication logs — and send it to you within 15 working days.

These terms are governed by the laws applicable to your jurisdiction in India. Eligibility to use the platform and enforceability of specific clauses depend on local law where you are located. Any dispute not resolved through our internal process is subject to the courts of the applicable jurisdiction.

An account in good standing is one where all provided details are accurate, no terms have been breached, there are no unresolved disputes, and all previous transactions have cleared without reversal or chargeback. Only accounts in good standing are eligible for withdrawals to PhonePe, Paytm or UPI.

Terms and Conditions That Govern Your x300 Account

How to Reach Us About These Terms

Data Handling, Security and Your Account Rights

Data We Collect

Cookie Policy

Account Security

Data Retention

Right to Request Changes

Account Closure and Data Removal

Common Questions About These Terms

01 Who do these terms apply to?

02 Can x300 change these terms after I have accepted them?

03 What happens to my UPI or Paytm deposits if my account is suspended?

04 How do I dispute a decision made against my account?

05 Can I request a copy of the personal data you hold about me?

06 Which law governs these terms?

07 What does 'account in good standing' mean under these terms?

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